Professional Membership and Licensing Team Manager

Who we’re looking for:

Do you want to play a part in supporting professionals working across the energy industry to meet society’s energy needs and tackle climate change? Do you love working with people, and helping them to succeed?

We are looking for an effective and talented team manager and problem solver, with five years’ experience of working in a membership, assessment or training environment, to join our friendly team. You’ll be overseeing all of our professional membership, registration and accreditation operations, working with our experienced team to take us forward to the next stage in our evolution – streamlining processes and procedures, developing the way we accredit university and company programmes and moving forward our approach to assessing applications for professional membership, registration and other titles, including making good use of systems and IT. You will be ensuring that our processes are simple and accessible, quality is embedded in all we do, and we deliver a great customer service to everyone we work with. Volunteers make an important contribution to our work, so you will also be making sure that our volunteer interviewers, assessors and committee members feel appreciated and engaged, and that they are appropriately trained and supported.

Who we are:

The Energy Institute (EI) is the chartered professional membership body for people who work across the world of energy. Our purpose is creating a better energy future for our members and society by accelerating a just global energy transition to net zero. We do this by

  • attracting, developing and equipping the diverse future energy workforce;
  • informing energy decision-making through convening expertise and advice;
  • and enabling industry and consumers to make energy lower carbon, safer and more efficient.

What you’ll do:

This role is part of our friendly, London-based Professional Affairs team. We manage everything to do with membership and professional development support for members, from students through to fellows. We aim to help members progress, gain professional recognition, and keep learning throughout their careers.

Managing a team of four, the main responsibilities will include:

  • To oversee and develop all matters relating to professional membership and licensing (including registration, approvals and accreditation) including
  1. ensuring that professional titles awarded by the EI are accessible to all who meet the standard and that assessment is robust, consistent and free from bias.
  2. monitoring team performance, and ensuring that all processes, procedures are appropriate, effective and fit for purpose
  • To manage all matters in respect of the EI’s licences and approvals with bodies such the Engineering Council, the Society for the Environment and the Environment Agency, ensuring positive and constructive relationships and keeping a watching brief on activities and initiatives which may affect the EI. Specifically, to manage the EI’s planning and preparation in respect of periodic reviews of the EI’s licences and approvals, ensuring that our procedures are compliant, and that any recommendations and requirements arising from the reviews are effectively implemented
  • To support and provide guidance to EI committees and panels in line with the EI strategy and external licencing/approval body requirements, working closely with chairs, committee members and others to ensure that work runs smoothly, and to foster an environment of continuous improvement.
  • To support and contribute to initiatives to increase the take up of professional membership and registration, promoting the EI’s professional titles as ‘the qualifications’ to have as an energy practitioner, whatever your specialism.
  • To contribute to the development and implementation of new routes and pathways to professional membership and/or registration, seeking committee approvals and buy in as necessary
  • To ensure that professional members understand any obligations placed upon them by the Royal Charter and Code of Conduct, and by any conditions relating to the registrations they hold, including the obligation to maintain their competence via CPD.
  • To contribute to the setting of budgets in own areas, and manage and monitor income and expenditure, to maximise revenues.
  • To conduct and report on the annual internal audit process and ensure that required actions are implemented to ensure continuous improvement.
  • To administer the process for assessment and election to Fellowship, providing feedback and advice to applicants as required, and managing and supporting the operations of the Fellowship Board, and the development of Fellows as a distinct group within the EI
  • To manage admissions to professional membership via the Professional Registrants Route.
  • To represent the EI at events, exhibitions, webinars and conferences, accreditation visits and in other external activities where required.
  • To assist with enquiries, applications and accreditations as may be required from time to time.

The knowledge, experience and attributes you’ll need:

Experience

  • preparing applications for assessment and interacting with applicants
  • managing assessment processes and procedures and working within standards and competence or outcomes-based frameworks
  • working with committees and volunteers and writing committee papers
  • working with external regulators or university quality systems
  • change management and innovation, including successfully developing and implementing new processes and procedures in complex environments and implementing IT based solutions
  • Training, supporting and developing volunteers and others
  • managing services in a customer facing environment
  • managing, supporting and motivating a team
  • using CRM systems to track and record application progress and generate reports and data

Knowledge, skills and attributes

  • able to work autonomously and manage your own workload
  • adaptable, able to multi-task and work to tight deadlines
  • a strong team player, used to collaboration and able to take on board the ideas of others
  • a strategic thinker, able to achieve tangible results
  • able to understand the EI from the perspective of a member or potential member
  • a broad understanding of qualifications systems
  • excellent organisational, prioritisation and time management skills
  • the ability to work under pressure and to tight deadlines
  • excellent written and interpersonal skills
  • ability to write committee papers and reports and other communications in clear, plain English
  • strong attention to detail

We hope that you will also have a general interest in energy and climate change but no specific knowledge or experience in the energy sector is required.

Salary: £40-£45,000 per annum depending on experience, plus benefits

Benefits:

  • Training and professional development opportunities
  • Compressed working scheme – extended daily hours in return for every other Friday off
  • All-company/team socials
  • 25 days holiday plus bank holidays
  • Cycle to Work Scheme
  • Season Ticket Loan
  • Great office culture

To apply, please send your CV and covering letter to hr@energyinst.org by close of play, Tuesday 28 June.

A full job description can be downloaded here