Human and organisational factors
Much of the petroleum and allied industries' improved safety performance over the last twenty years has been achieved by enhanced engineering design and equipment, and latterly through safety management systems. However, there is less scope for further improvement in those areas as safety performance is reaching a plateau.
Human factors (what is human factors?) is attracting increasing interest as it offers the possibility for delivering the next step change in improved safety performance. Many of the key human factors issues are of particular relevance to petroleum and allied industry operations.
EI HOF Blog
The Energy Institute human and organisational factors blog - a space for human factors and Hearts and Minds shared learning
Human and Organisational Factors Committee (HOFCOM)
The Energy Institute's Human and Organisational Factors Committee was established in 2001 by the Safety Management Group as the UK focal point for human and organisational factors affecting the energy and allied industries. The committee aims to help industry to understand and apply human and organisational factors to its operations by: engaging the industry and its stakeholders; supporting the industry by commissioning studies, providing information and sharing knowledge. Whilst several kindred organisations are actively working in this area in the UK, Europe and globally, the committee offers a unique forum for all sectors of the industry and its stakeholders.
For a more in-depth introduction to human factors and the EI's work in this area, see the Energy World magazine article, Driving down incidents, published in May 2010.
If you would like more information on the EI's Human and Organisational Factors Committee, or are an employee of one of the EI's Technical Partner companies and are interested in becoming a member of the group, please contact Stuart King e: email@example.com
Human Factors Foundation course
Delivering safety culture change using the Hearts and Minds toolkit
Human factors incident investigation and analysis
Resources - guidance and practical tools
The committee's strategy is focused on producing resources of use to the industry. Pertinent project resources are listed in the navigation menu on the left-hand side of the page, or click here to see full project listings.
Recently completed projects:
New: Learning from incidents, accidents and events
This publication aims to be the 'go to' resource on learning from incidents (LFI). Superseding the 2008 publication, this new publication covers the entire LFI lifecycle - incident reporting, investigation, creating recommended actions, broader learning, and evaluation. It also covers how incidents happen, blockers and enablers to learning, and has a large focus on how to embed and sustain learning.
New: Guidance for optimising operator plant situational awareness by rationalising control room alarms
This publication is intended to be used by individuals with responsibility for designing, maintaining and improving alarm systems. The alarm usability assessment is the main deliverable of this publication. It is a simple tool, with accompanying guidance, allowing high priority alarms (or problematic alarms) to be assessed against a simple five-stage model of how a CRO acknowledges, interprets and responds to alarms.
Guidance on ensuring control room operator (CRO) competence
This publication provides specific guidance on how to assure competence of CROs in the energy industries, particularly how to define competence standards, select training and development methods, assess CROs and maintain their competence once in post.
Guidance on crew resource management (CRM) and non-technical skills training programmes
In response to recent offshore incidents, it has been suggested by regulators that the energy industry should adopt CRM training. This publication will be of interest to HS&E managers, and those responsible for, and for ensuring the competence of, operational crews. Those who are already creating CRM training programmes should seek to align their efforts with the guidance in this document.
The Hearts and Minds programme was developed by Shell and is based on research with leading universities. The programme uses a range of tools and techniques to help the organisation involve all staff in managing SHE as an integral part of their business. A state-of-the-art Toolkit is now available to those outside the Shell Group, thanks to a publishing agreement between the Energy Institute and Shell.
Tripod is a theory for understanding the human factors aspects of incidents and accidents. It was developed to explain how and why incidents happen, and allow the root organisational causes and deficiencies to be uncovered and addressed.
There are two main Tripod tools:
Visit www.tripodfoundation.com to find out about Tripod and Tripod accreditation.
Human factors consultants listed on Member Consultant database
One benefit of EI membership is registration of capabilities on the EI Member Consultant list. This facility has been extended to include the categories 'human factors', 'human reliability' and 'ergonomics', so that consultants offering a service to the energy industry can be readily identified.
The Member Consultant list is maintained by the EI Library and Information Service who should be contacted by those wishing to register their capabilities.