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Human factors - Top ten - 6. Procedures (especially safety critical procedures)

6. Procedures (especially safety critical procedures)

Selecting, designing and managing procedures in a way that assists human reliability.

Unreliable or dangerous performance of tasks.

Introductory resources

Practical tools

Advanced resources

  • Preventing the propagation of error and misplaced reliance on faulty systems: a guide to human error dependency, HSE OTO 2001/053, HSE Books (2001), ISBN 0 7176 2104 9 (http://www.hse.gov.uk/research/publish.htm).  
  • Fundamentals of procedure writing, Zimmerman, C. M. and Campbell, J.J., Kogan Page, London (1988).
  • Designing instructional text, Hartley, J. Kogan Page, London (1981).
  • Guidelines for the preparation of emergency operating procedures, NRC Rept. NUREG-0899, Washington DC (1982).
  • Information design: the design and evaluation of signs and printed material, Easterby, R.S. and Zwaga, H.J. (Eds.), Wiley, Chichester (1984).

 


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Users are of this document are encouraged to provide feedback on the applicability of the resources listed (e.g. successes in using them or limitations to their applicability) and to identify additional resources to supplement the listing.

Send your feedback to Stuart King, e: sking@energyinst.org