Human factors - Top ten - 2. Staffing arrangements and workload
2. Staffing arrangements and workload
Any change to the structure, population or distribution of tasks, roles and responsibilities of an organisation that may impact safety. Can be one possible focus of organisational change (see issue 1), or be part of an ongoing safety management assurance process, e.g. review, (re)assessment, demonstration or continuous improvement of staffing levels and workloads to meet the full range of foreseeable events, such as emergencies or process upsets.
Can include reduction in resources such that there are insufficient people and capabilities to deal with:
- upsets and crises;
- maintenance; and,
- Safety Management System.
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