Who we’re looking for:
The successful applicant will have a calm, organised and proactive approach combined with meticulous attention to detail, and excellent written and verbal skills. Most of all, they will enjoy working with members, volunteers and collaborating within a team environment to achieve results.
Who we are:
The EI is the chartered professional membership body for people who work across the world of energy. Our purpose is creating a better energy future for our members and society by accelerating a just global energy transition to net zero. We do this by attracting, developing and equipping the diverse future energy workforce; informing energy decision-making through convening expertise and advice; and enabling industry and consumers to make energy lower carbon, safer and more efficient.
At the EI we endeavour to find talent that will live and breathe our values. Our employees, and our extensive network of volunteers, pursue their work in line with a set of values reflecting the culture of the organisation: we are inclusive by treating each other with care and respect; we build trust through open and professional collaboration; and we are passionate about making a difference.
A registered charity, incorporated by Royal Charter in 2003 but with a heritage dating back more than a century, the EI is licensed to offer professional registration as Chartered Energy Engineer, Chartered Environmentalist and, uniquely, Chartered Energy Manager status. It is also home to a range of collaborative initiatives, including the G+ Global Offshore Wind Health and Safety Organisation, SafetyOn and POWERful Women. We host the annual International Energy Week, International Energy Awards, publish the annual Statistical Review of World Energy, the Energy Barometer, weekly New Energy World Magazine, and provide the Toolbox web app helping the energy workforce learn lessons from incidents and get home safe.
What you’ll do:
General
- Respond promptly and professionally to enquiries about membership and accreditation.
- Contribute to team projects, initiatives and research activities to help transform and improve accreditation and professional membership processes.
- Maintain and update member records on the database, ensuring GDPR compliance at all times.
- Represent the EI at events, exhibitions and conferences as/when needed.
Specific to Accreditation
- Assist with the preparation, planning and execution of accreditation visits at universities and companies, including requesting documentation, organising and attending visits, and communicating with the visiting Panel.
- Assist with the coordination of Accreditation and Approvals Panel (AAP) meetings, including relevant preparation, liaison with committee members, minuting meetings as/when required, and post-meeting actions.
- Assist with any administration relating to Learning Affiliate institutions, including invoicing, preparation for renewals, and keeping records up to date.
Specific to Professional membership and registration
- Provide advice to applicants on professional membership and registration and other titles available through the EI, including current requirements, eligibility and how to make an application.
- Ensure that applications are processed in a timely and accurate manner, checking that applications are complete and appropriately evidenced and that applicants receive constructive advice throughout the process, including regular updates on the progress of their application.
- Follow up on incomplete and stalled applications, offering assistance to applicants and/or closing applications as appropriate.
- Maintain EI’s Energy Efficiency Experts register, making sure it is kept up to date with changes, new applicant details and resignations.
- Coordinate assessments and interviews for Energy Efficiency Experts register, ensuring effective communication with participating volunteers.
- Work with Membership Engagement Officer to promote Energy Efficiency Experts register via different channels to help bring in new applicants and make it a valuable resource.
Person specification:
Experience
- Experience of working in a membership, careers or professional development role or similar
- Experience of running systems and following processes
- Excellent communication skills, including the ability to write communications in clear, plain English
- Excellent telephone manner
- Provide helpful, professional and diplomatic advice to a range of audiences
- Work with committee members and volunteers
- Experience of working in a team and autonomously
- Use of CRM systems
- Competent with MS Office
Knowledge, skills and attributes
- An understanding of academic qualifications and educational standards
- An understanding or professional qualifications and professional recognition
- Good interpersonal skills with the ability to work with people at all levels
- Adaptable, able to multi-task and work to tight deadlines
- A strong team player, used to collaboration and able to take on board the ideas of others
- Excellent organisational, prioritisation and time management skills
- Excellent written and interpersonal skills
- Strong attention to detail
Some travel will be required to conduct accreditation visits, both in the UK and internationally.
Salary: £27,000 - £29,000 per annum, dependent on experience
Benefits:
- Training and professional development opportunities
- Compressed working scheme – extended daily hours in return for every other Friday off
- A mix of office (central London) and home working
- All-company/team socials
- 25 days holiday plus bank holidays
- Cycle to Work Scheme
- Season Ticket Loan
- Great office culture
To apply, please send your CV to twinter@energyinst.org by Friday 8th March.
Interviews will take place weeks commencing 11th and 18th March.