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Terms & Conditions

Below are the terms and conditions for the use of this website.  

By using this website ("Website") you are taken to consent to these terms and conditions ("Terms").

About the Energy Institute
This website is managed by the Energy Institute (EI), 61 New Cavendish Street, London W1G 7AR, UK

Unless stated otherwise, copyright and other intellectual property rights in the contents ("Contents") of this website are owned by, or licensed to, the EI. You may only print (or download to disk) the Contents for the purpose of private and personal non-commercial use, and may not otherwise copy, reproduce, distribute, republish, download, display, post or transmit, in any form whatsoever, or by any means, the contents without the express permission of the EI (Please see "Further information").

Use of material
The contents are for general information only and are not intended to address specific requirements or form specific advice. The EI gives no warranty as to the accuracy, completeness or fitness for purpose of the contents or for keeping the contents up-to-date and accepts no liability resulting from your use of the contents.

Third party websites
This website contains links to other websites. These websites are not operated by the EI and are outside the control of the EI. The EI accepts no responsibility whatsoever for these websites or their contents.

Exclusion of liability
The EI does not accept liability of any description, including liability for negligence (except for personal injury or death), or any damages or losses (including, but not limited to, indirect or consequential loss, or loss of business, revenue, profits, use or opportunity) howsoever arising from your use (or inability to use) this website or the contents.

Governing law
This website and these terms are governed exclusively by English law and are subject to the exclusive jurisdiction of the courts of England and Wales.

The EI reserves the right to revise the terms at any time.

Further information
Please contact the EI communications department

Booking a place at a conference, event or training course
When completing the online booking form, the purchaser is liable for full payment of the fee.  Full payment must be received before place(s) can be guaranteed.

Under UK Excise Regulations delegates from all countries are required to pay VAT on any event taking place in the UK. The Energy Institute is registered in England under No. 274 0453 13 at 61 New Cavendish Street, London W1G 7AR, UK. 

Cancelation your place at a conference, event or training course
In the event of cancellation of attendance by the ticket purchaser, a refund, less 20% administration charge of the total monies due, or £250 for training courses, will be made provided that notice of cancellation is received in writing 25 working days before the date of the event/training course. No refunds will be paid, or invoices cancelled after this date. 

Transfers and substitutions
If the delegate would prefer to transfer to a different training course date, this will be administered at no extra charge provided that notice is received in writing at least 25 working days prior to the start of the course originally booked, and that there are spaces available on the desired course dates. After this date transfers will be charged at the Cancelation rate.

If you are unable to attend an event or conference you have registered for, a substitute delegate may attend in your place, provided the EI Events team is notified in writing in advance, e:

Confirmation of registration and joining instructions will be sent to all delegates in advance of the event, conference or training course. If these are not received one week prior please contact the EI Events or EI Training team. 

The EI reserves the right to change and amend the speakers/presentations/trainers and timings as necessary. 

For more information about the EI's Privacy Policy click here.