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Privacy policy

The Energy Institute (EI) is committed to respecting the privacy of individuals and (as required by the Data Protection Act 1998) is registered with the Office of the Information Commissioner. The EI’s registration number is PZ2259229.
This Privacy Policy describes how the EI processes the personal data collected about you in connection with your EI membership. Please therefore read this Privacy Policy carefully.

What personal data does the EI collect?
The EI collects personal data which identifies you or that can be used to identify you when combined with other information in possession of the EI or likely to come into its possession. This personal data may include information such as your name, age, home address, telephone number, fax number, e-mail address, organisation name, job title, business address, membership number and grade, examination records, bank and payment details, education and training details, CPD record and responses to self-assessment handbooks.

How is personal data collected by the EI?
Personal data is collected by a variety of means, including face to face; by telephone, mail, fax, internet and e-mail; at events, conferences and exhibitions and via third parties.
The EI’s web site also makes use of ’cookies’, which are small text files that contain a unique identification number written to a user’s hard disk and read by a server program. Cookies are used generally to keep a record of your details in order to recognise you the next time you visit the EI’s web site. If you disable the use of cookies via your internet browser, this may mean that you will not be able to login to the EI’s web site.

How does the EI use your personal data?
The EI may use your personal data for the following purposes:

  • Administering and managing your membership of the EI (e.g. for the purposes of allocating a membership grade, circulating members’ benefits, making offers of membership, internal communication and administration of your membership, implementing financial transactions relating to your membership, understanding and building profiles of EI members, attendance histories, etc).
  •  Advertising, promoting and marketing the business, products, services and activities of the EI (including without limitation, sending you e-mail notifications and otherwise alerting you to information regarding the EI events and courses which may be of interest to you).
  • Publishing an EI membership directory for circulation to members and to other relevant parties.
  • Sending you e-mail notifications and otherwise alerting you to information that the EI believes may be of interest to you regarding its members’ or other third parties’ products, services and activities.
  • To continue to develop the business, goods, services and activities of the EI.

Who the EI may disclose your personal data to?
The EI may share part or all of your personal data with the following categories or persons:

  • EI branch committee members for the purposes of administering and managing your local EI membership. Such representatives are obliged to comply with a Code of Conduct in relation to their use of your personal data.
  • Business associates and trusted suppliers and contractors for the purposes of administering and managing your EI membership and for the purposes of providing you with information, products and/or services requested by you and managing and administering such requests.
  • Business associates and other trusted suppliers of goods or services for the purposes of providing you with information that the EI believes may be of interest to you regarding the EI’s or its members’ or other third parties’ products and/or regulatory services. See Opt-out/Opt-in section below.
  • Government authorities, if legally required to do so, or if the EI believes necessary in connection with an investigation of any activity that is illegal or may expose BIFM to any liability.
  • Third parties in connection with any proposed merger, reorganisation, or sale of all or substantially all of the EI’s business.

Your Ability to Opt-out / Opt-in
However, it is the EI’s intention to give individuals as much control as is reasonably possible over how their personal data is processed by the EI. Accordingly, several of the purposes described above (such as the use of your personal data for sending you information which the EI believe may be of interest to you) are entirely voluntary and such communications will often only be sent to you if you have opted in to receive them.
In any event, you may at any time opt-out of receiving any such communications by either contacting the EI, ticking an opt-out box (where relevant and applicable) or by following the opt-out procedures described in the relevant communication.

The EI takes all reasonable steps to ensure that the personal data you disclose to us remains in a secure environment. However the EI cannot and does not guarantee that your personal data will be free from unauthorised interception or access and except in cases of fraud by the EI, the EI shall not be liable to you for any losses caused by any such unauthorised interception or access.

Links to other websites
The EI’s website may contain links to other sites not controlled or monitored by the EI. These sites may independently send you cookies and collect data and information. The EI is not responsible for and does not accept any liability for their actions or the content of their sites.

Update, access and comments
If at any time you wish to update the personal data you have provided to the EI; wish to see the EI’s records relating to your personal data; or if you have any questions or comments about the EI’s privacy practices, please contact the EI.