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Privacy policy

Energy Institute Privacy Policy

This Privacy Policy describes how the Energy Institute (EI) processes personal data collected during the course of its activities as a chartered professional membership body and provider of energy-related products and services. 

The EI is committed to respecting the privacy of individuals and, as required by the Data Protection Act 1998, is registered with the Office of the Information Commissioner. The EI’s registration number is Z2259229.

The EI will additionally comply with the requirements of the General Data Protection Regulation, which comes into force on 25 May 2018. This is designed to ensure personal data is processed lawfully, fairly, transparently and for specific, explicit and legitimate purposes.

We keep our Privacy Policy under review and will place any updates on this web page. It was last updated on 20 December 2017.

Collection of data

During the course of its work, the EI collects personal data which identifies individuals or that can be used to identify individuals when combined with other information in the possession of the EI or likely to come into its possession.

This personal data may include information such as name, age, home address, telephone number, fax number, e-mail address, organisation name, job title, business address, membership number and grade, examination records, bank and payment details, education and training details, CPD records, application forms and assessment records.

Personal data is collected by a variety of means, including face to face, by telephone, mail, fax, internet and e-mail, at events, conferences and exhibitions and via third parties. Data is retained by the EI only for as long as it has legitimate reason to do so.

Use of data

Personal data held by the EI may be accessed, retrieved and used by the EI, trusted associates and suppliers as necessary fulfil the EI’s role.

Members of the EI

If you are a member of the EI, we may use your personal data to administer and manage your membership of the EI – eg for the purposes of assessing membership applications, allocating a membership grade, providing member benefits, internal administration of your membership and taking payments relating to your membership – and for statistical and analytical purposes.

The EI may share part or all of your personal data with EI branch committee members for the purposes of administering and managing your local EI membership, in accordance with this policy.

Where the EI awards professional registrations or other titles under licence or approval from a third party, the EI will retain associated data that will also be shared with the relevant body.

Customers of the EI

If you have registered for any EI products or services including events, training and publications, you will receive essential communications relating to the fulfilment of those products and services, as detailed in the terms and conditions.

Other EI communications

The EI is keen to keep its members, customers and others up to date with the latest professional opportunities, news about developments across the sector.

Where we have your consent, we may use your personal data to send e-mail notifications alerting you to EI information which may be of interest and to promote and develop our activities, products and services.

In order for us to tailor what we send you to your needs, you can change your mailing preferences at any time - or unsubscribe entirely - by logging into your account or clicking the personalised link provided at the base of any email from the EI.

Data sharing

The owner of personal data held by the EI will at all times be the EI.

As data controller, the EI takes all reasonable steps to ensure that personal data remains in a secure environment and will never sell personal data to third parties, but we may share it with trusted business associates, suppliers and contractors for the purposes of administering and managing our services.

We may also share personal data with government authorities, if legally required to do so, or if the EI believes it necessary in connection with an investigation of any activity that is illegal or may expose the EI to any liability, and with third parties in connection with any proposed merger, reorganisation, or sale of all or substantially all of the EI’s business.

Data processing

Personal data held by the EI may be managed by trusted third party data processors.

The EI holds personal data relating to members, customers and contacts on a database provided by a UK-based third party provider, Centrepoint Computer Services Limited. Centrepoint provides a secure service that is compliant with the requirements of data protection law.

We also use a third party provider, Mailchimp, to manage the delivery of our emails. MailChimp is certified by the EU-US ‘Privacy Shield’ and obligated to comply with the European General Data Protection Regulation. We have in addition concluded a ‘Data Processing Agreement’ with MailChimp, in which MailChimp obligates itself to protect the data of our users and in particular not to share data with third parties. Further information can be found at:

Other trusted data processors are used to take payments for the EI’s products and services and to provide the EI’s online services.

Our website

The EI’s web site makes use of ’cookies’, which are small text files that contain a unique identification number written to a user’s hard disk and read by a server program. Cookies are used generally to keep a record of your details in order to recognise you the next time you visit the EI’s web site. If you disable the use of cookies via your internet browser, this may mean that you will not be able to login to the EI’s web site.

The EI’s website may contain links to other sites not controlled or monitored by the EI. These sites may independently send you cookies and collect data and information. The EI is not responsible for and does not accept any liability for their actions or the content of their sites.

Contact details

If you have any comments, questions or concerns about how the EI handles personal data, or in relation to your personal data held by the EI, please contact the EI’s Data Protection Officer:

Nick Turton, Data Protection Officer, Energy Institute, 61 New Cavendish Street, London W1G 7AR

If you wish to contact the Information Commissioner’s Office visit this site: