Delivering Safety Culture Change using the Hearts and Minds Toolkit - October 2025

Training Course

14/10/2025 - 16/10/2025

61 New Cavendish StreetLondon W1G 7AR

Non-Member: £2070.00 (excl. VAT)
Member: £1650.00 (excl. VAT)

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This 3-day interactive classroom course with certificate, will teach delegates the fundamentals of improving safety culture using the award-winning Hearts and Minds toolkit.  It will teach the fundamentals of safety culture change, focusing on the various stages of a culture change programme, from design to implementation and review.

Doctor Matthew Lawrie

Dr. Matthew Lawrie is an independent consultant who has worked in the field of organisational safety culture for over 15 years.  He was one of the original team that worked on developing the Shell Hearts and Minds toolkit, while he was working towards a PhD at the University of Manchester, and then subsequently as a Post-Doctoral researcher.

Matthew is a Chartered Member of the British Psychological Society, and works with multinational organisations with high-hazard activities to improve their organisational safety culture and leadership.  His work has mainly been in the global energy industry, as well as aggregates and concrete, mining and healthcare.  He has extensive experience of working in many different regions of the world, including America, China, India, Africa and Europe.

Key areas of activity and expertise include:

  • Organisational safety culture assessment and improvement
  • Supporting and coaching leaders and managers to improve their impact on culture
  • Facilitating development of appropriate culture improvement actions and assisting in their implementation by organisations.
  • Building capability in safety culture improvement through training and coaching

Professor Dianne Parker 

Professor Dianne Parker is an independent consultant who has worked in the field of organisational safety culture for over 15 years.  She was one of the original team that worked on developing the Shell Hearts and Minds toolkit, during her time as a member of staff on the School of Psychological Sciences at the University of Manchester. 

Dianne is an applied social psychologist with 30 years’ experience researching the psychological aspects of safe behaviour in a range of high risk industries. She has worked with  a range of multinational organisations with high-hazard activities to improve their organisational safety culture and leadership. Industries include energy, petrochemicals, defence, mining, transport, manufacturing  and healthcare. She has experience of working in most regions of the world.

Key areas of activity and expertise include:

  • Organisational safety culture assessment and improvement
  • Building capability in safety culture improvement through training and coaching
  • Understanding the attitudes and behaviour of individuals and groups that lead to increased risk, especially with respect to the violation of safety procedures and rules.
  • The psychology of driver behaviour

What is Hearts and Minds?

The Hearts and Minds toolkit is designed to help organisations to improve their HSE performance by:

The Hearts and Minds Toolkit enables you to create a truly proactive and generative approach to HSE management in your organisation.  Learn more by visiting the Hearts & Minds website and freely downloading the Winning Hearts and Minds Roadmap.

Facilitated by developers of the Hearts and Minds toolkit, the course will: 

Illustrated with case studies and examples from the course facilitators’ own experiences, delegates will also have the opportunity to create their own bespoke safety culture improvement plan for implementation in their own organisations.

Learning outcomes:

By the end of this course you will:

Delegates will be provided with:

Who should attend?

Course overview:

Day 1 - Raising awareness

Day 2 - Preparation and implementation

Day 3- Implementation and review

Assessment:

In order to achieve a course pass, attendees will be assessed on the following items:

Contact details

Training Team: webtraining@energyinst.org, 2074677178

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