EI LIVE | Delivering Safety Culture Change using the Hearts and Minds Toolkit - November 2020

Training Course
  • London and Home Counties
  • 16-11-2020
    /
    25-11-2020
  • Non-Member - £1790.00
    Member - £1590.00
    + VAT
  • Available in-house
  • Book now

This 6-day interactive training course and certificate will teach delegates the fundamentals of improving safety culture using the award-winning Hearts and Minds toolkit.  It will teach the fundamentals of safety culture change, focusing on the various stages of a culture change programme, from design to implementation and review.

EI LIVE Training

This training course provide all the benefits of a classroom course without having to use your budget and time to travel to a venue. Training will be provided each morning over a period of days and conducted live by our expert tutors on the Energy Institute learning management and video conferencing system, allowing delegates to engage with the tutor in real time and ask questions, exactly as in classroom-based training.

Precise timings and joining instructions will be sent to all delegates closer to the time. See detailed course outline further down.

Course Dates

  • Mon 16th-Wed 18th Nov
  • Mon 23rd- Wed 25th Nov


What is Hearts and Minds?

The Hearts and Minds toolkit is designed to help organisations to improve their HSE performance by:

  • Leading the way – the ‘route to the top’ of the HSE culture ladder
  • Providing the process and tools to facilitate safety culture change and improvement

The Hearts and Minds Toolkit enables you to create a truly proactive and generative approach to HSE management in your organisation.  Learn more by visiting the Hearts & Minds website and freely downloading the Winning Hearts and Minds Roadmap.

Facilitated by developers of the Hearts and Minds toolkit, the course will: 

  • Teach the fundamentals of safety culture change, including consideration of the various stages of  a culture change programme, from design to implementation and review
  • Provide an overview of the Hearts and Minds toolkit and allow delegates to get to grips with facilitating a selection of tooks from the Hearts and Minds toolkit
  • Allow delegates to learn from some of the leading experts in safety culture change.

Illustrated with case studies and examples from the course facilitators’ own experiences, delegates will also have the opportunity to create their own bespoke safety culture improvement plan for implementation in their own organisations.

Learning outcomes:

By the end of this course you will:

  • Have an understanding of safety culture change theory, planning and implementation
  • Have an appreciation of the Hearts and Minds ‘ethos’, and be able to lead Hearts and Minds workshops in your own organisation
  • Have an understanding of the different Hearts and Minds tools and their use
  • Be able to produce a customised plan for implementing cultural change in your organisation.

Delegates will be provided with:

  • The Hearts and Minds toolkit
  • The workshop slides

Who should attend?

  • Anyone with responsibility for leading or facilitating safety culture development and change. This may include health and safety managers, senior operational leaders, trainers, safety champions, as well as those interested in learning more about designing a cultural change programme.

Course overview:

Module 1:

  • Introduction to the online Hearts & Minds course.
  • The Hearts and Minds approach
  • Introduction to the Hearts and Minds Toolkit
  • Website and other support materials
  • Q&A and task overview 
Module 2:
  • Leadership and culture
    • Presentation, breakout group discussion and feedback
  • Guided run-through of Making Change Last tool
    • Presentation, breakout group discussion and feedback
  • Q&A and task overview 
Module 3:
  • Complete run-though of Understanding Your Culture
    • Includes: Questionnaire completion, results for group and group discussion.
  • Improvement action session
  • How to use in your organisation
  • Q&A about the process
  • Facilitation advice and practicalities
Module 4:
  • Measuring and sustaining culture change & case studies
  • Presentation, break out group discussion and feedback.
  • Preparation for Modules 5 and 6 – Running a Hearts and Minds workshop
  • Overview of the Improving Supervision (IS) and Managing Rule-Breaking (MRB) tools
  • Q&A and task overview 
Module 5:
  • Nominated participants lead a supported run through of the IS workshop
    • includes: Presentation, workshop exercises, with all training participants
  • Discussion and Q&A about the IS tool
  • Q&A and task overview 
Module 6:
  • Nominated participants to lead a supported run through of the Managing Rule Breaking workshop
    • includes: Presentation, workshop exercises, with all training participants
  • Discussion and Q&A about the MRB tool 
  • Retrospective overview of entire course and final Q&A.

Tutor profile:

Professor Dianne Parker 

Professor Dianne Parker is an independent consultant who has worked in the field of organisational safety culture for over 15 years.  She was one of the original team that worked on developing the Shell Hearts and Minds toolkit, during her time as a member of staff on the School of Psychological Sciences at the University of Manchester. 

Dianne is an applied social psychologist with 30 years’ experience researching the psychological aspects of safe behaviour in a range of high risk industries. She has worked with  a range of multinational organisations with high-hazard activities to improve their organisational safety culture and leadership. Industries include energy, petrochemicals, defence, mining, transport, manufacturing  and healthcare. She has experience of working in most regions of the world.

Key areas of activity and expertise include:

  • Organisational safety culture assessment and improvement
  • Building capability in safety culture improvement through training and coaching
  • Understanding the attitudes and behaviour of individuals and groups that lead to increased risk, especially with respect to the violation of safety procedures and rules.
  • The psychology of driver behaviour

Doctor Matthew Lawrie

Dr. Matthew Lawrie is an independent consultant who has worked in the field of organisational safety culture for over 15 years.  He was one of the original team that worked on developing the Shell Hearts and Minds toolkit, while he was working towards a PhD at the University of Manchester, and then subsequently as a Post-Doctoral researcher.

Matthew is a Chartered Member of the British Psychological Society, and works with multinational organisations with high-hazard activities to improve their organisational safety culture and leadership.  His work has mainly been in the global energy industry, as well as aggregates and concrete, mining and healthcare.  He has extensive experience of working in many different regions of the world, including America, China, India, Africa and Europe.

Key areas of activity and expertise include:

  • Organisational safety culture assessment and improvement
  • Supporting and coaching leaders and managers to improve their impact on culture
  • Facilitating development of appropriate culture improvement actions and assisting in their implementation by organisations.
  • Building capability in safety culture improvement through training and coaching

CPD hours:

18

Contact details:

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